|
Gartner: Five cost-effective CRM strategies
Express Computers, India Companies that fail to invest in CRM strategies because of the tough economic climate will delay perceived benefits by at least 12 months once the economy recovers, giving rivals an advantage in the market, according to Gartner Inc. Gartner analysts … A Framework for Building Customer Experiences BusinessWeek Reinvent Customer Experience with Social Interactions Destination CRM all 4 news articles |
You must log in to post a comment.