CRM failure rates: 2001-2009 – ZDNet

by admin on August 4, 2009


ZDNet
CRM failure rates: 2001-2009
ZDNet
Discussions about failed CRM projects often begin with statistics describing failure rates. To facilitate those conversations, here's a summary of CRM
Gartner: Fifth Consecutive Year of Double Digit CRM GrowthIT Jungle

all 3 news articles »

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