Customer Relationship Management and Direct Marketing (CRM)

by admin on November 30, 2009

www.globalchange.com Customer relationship management, CRM and customer loyalty. Why clients customers hate automatic answering systems and how to create better customer relationship management systems. Telephone and utility companies. Need customer focus. Keep customer contact personal. Also make sure text large enough for older customers to read. Ageing population and failure to target older consumers. Impact of ageing on labour force, immigration and demographic challenges in UK, Germany …

{ 3 comments… read them below or add one }

Mattoxzew November 30, 2009 at 10:15 pm

I really liked your channel and this video. If you need any help getting this video exposed I use a site called tubeviews.(net) It has really helped like 20 of my main videos get to the top in position. Its nice.

thanks for sharing good stuff man

jefffaldalen November 30, 2009 at 10:15 pm

Great video and I look forward to your next one. Hey if you get a chance, stop by my channel and check out what I have going on. Let me know when you have something up

pjvdixon November 30, 2009 at 10:15 pm

What do you think? For more of my videos on this issue SUBSCRIBE to my next videos – press ORANGE BUTTON top left. Also if you click FAVOURITE (red heart) immediately below video, you will help other people find this video and enjoy it too. PLEASE do comment….I try to reply to most comments, but with 10 million different visitors to my sites sometimes it takes me a while. Thanks. Patrick Dixon

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