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ACS Offers Insights on Navigating The Social Channel and Social CRM
TMCnet This spring ACS rolled out Community as a Strategy, a suite of social CRM services that captures customer insights from social media sites to improve the … The value of good employees in the age of social businessZDNet (blog) Social Media: Are We Really Listening?TheStreet.com The Social Customer Bill of RightsSmart Data Collective (blog) |
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