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The (Re)Vitality of Social CRM
TMCnet Blogger Lauren from Radian6, identifies another critical function of social CRM – revitalizing your customers. “While online behavior is not indicative of … Social media's effect on CRMSiliconrepublic.com Knowledge Management critical in Social CRMSmart Data Collective (blog) Social media creating customer service 'anarchy'Insideireland.ie |

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